change is the illusion of progress

lessee...
change: fire 2 management positions
illusion: save money
reality: coast for 2 years then fail inspection because those two people made sure we were up to date and current

change: hire more management
illusion: prevent overwork, ensure up to date and current
reality: i'm not seeing any difference..new hire not writing manuals, people overworked before still overworked now doing same job...

change: everyone a generalist
illusion: everyone can do everything!
reality: more mistakes everywhere!

change: specialize depts.
illusion: expertise in each dept. fewer mistakes
reality: if that person's not there...